常见问题
制作我的订单需要多长时间?
我们的标准处理时间为5-10个工作日。
生产时间可能因我们当前的订单量而异。如果产品需要比平时更长的处理时间,我们会在购买前在产品页面上明确注明。
我能退货或取消订单吗?
如果您需要更改或取消订单,请在下订单24小时内联系我们。
运费是多少?
运费是根据您的地理位置和订单中的商品计算的。
Your bias. Your fandom. Your lucky scoop.
Let us know your group and/or bias, then let the scoop decide your surprises! Every item is carefully selected to make your heart skip a beat.
Each mystery bag contains at least one merch of your bias/group. We guarantee that every scoop includes at least 4 physical items.
How your scoop works
Optional: Personalized Unboxing Video
Want your scoop captured and edited beautifully for social media? Add the Packing Video service. Your video will be posted on our account within 15 business days after your order is ready, as filming and editing require extra time.
Even if you didn't purchase the video service, we may still post your order if we've got time. However that's not guaranteed unless the video service is purchased.
Your fandom is chosen. Your surprises are random. Your scoop decides the rest.
我们的标准处理时间为5-10个工作日。
生产时间可能因我们当前的订单量而异。如果产品需要比平时更长的处理时间,我们会在购买前在产品页面上明确注明。
如果您需要更改或取消订单,请在下订单24小时内联系我们。
运费是根据您的地理位置和订单中的商品计算的。